Wellrun ("we," "our," or "us") provides a platform for tracking retainer performance, utilization, and profitability. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Wellrun, you agree to the terms outlined in this policy.
Name, email address, company name, and login credentials when you create an account.
Retainer details (rates, hours, billing structures), revenue data, internal cost data (employee costs, hourly rates), and client names (which may be anonymized).
If you connect third-party tools, we may access:
Log data, IP address, browser type, device and session information, pages visited, and feature usage collected automatically.
We use session cookies for authentication and preferences. We may also use analytics tools to understand how users interact with the Service. You can manage or disable cookies through your browser settings, though some features may not function properly if you do so. We do not use third-party advertising or tracking cookies.
We use your information to:
You retain full ownership of your data. We do not sell, rent, trade, or monetize your personal or business information to third parties for any purpose.
Wellrun uses a multi-tenant architecture with strict data isolation. All data is scoped to your organization — no other organization can access your information. We employ industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), encrypted integration credentials (AES-256-GCM), and session-based authentication with secure cookie policies. No system is completely secure, but we take reasonable administrative, technical, and physical safeguards to protect your data.
We may share information only with:
We do not sell, rent, trade, or share your personal data with third parties for marketing purposes.
If Wellrun is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your data may be transferred to the successor entity as part of that transaction. We will notify you before your personal data becomes subject to a materially different privacy policy.
Wellrun is operated in the United States. If you are accessing the Service from outside the United States — including from the European Economic Area (EEA) or United Kingdom — please be aware that your information may be transferred to, stored, and processed in the United States. We take steps to ensure your data is handled in accordance with this Privacy Policy and applicable law. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers of personal data.
Wellrun is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us at hello@wellrun.agency and we will promptly delete it.
We retain your data while your account is active and for a reasonable period after cancellation for backup and compliance purposes. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law. Aggregated, anonymized data may be retained indefinitely for analytics purposes.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at hello@wellrun.agency.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect and how it is used, the right to request deletion, and the right to opt out of the sale of your personal data. We do not sell personal data. To exercise your California rights, please contact us at hello@wellrun.agency.
Nevada residents have the right to opt out of the sale of certain personal data to third parties. We do not currently sell personal data as defined under Nevada law. If you have questions, please contact us at hello@wellrun.agency.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
hello@wellrun.agency
Wellrun LLC
wellrun.agency